Desktop Troubleshooting
      Back to home
      1. SWAT SUPPORT
      2. SWAT RECORDS
      3. Desktop Troubleshooting

      I've changed my password and now my file sync is giving me an error saying it can't connect to the server

      You will need to restart your Windows File Sync Service. There are 2 ways to do this: 

      • Restart your computer

      or 

      • Click on your start menu and go to Control Panel > Administrative Tools > Services. In the services window, you want to look for “SWAT Records File Sync Service” then right click on it and then hit “Restart”. Once it is complete, go back to SWAT RECORDS and start your file sync again.